Terms & Conditions

Effective Date: 2026

This website is operated by Health Foundry Pty Ltd ("we", "us", or "our"). Health Foundry Pty Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms & Conditions.

Complementary Health & Product Disclaimer

• Informational Purpose: Content provided on www.np95.com.au is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professionals.
• TGA Listing: NP95 formulas are complementary medicines listed on the Australian Register of Therapeutic Goods (ARTG). You should not use the information on this site for diagnosis or treatment of any health problem or as a substitute for medication or other treatment prescribed by your physician.
• Consultation: Always consult with a qualified healthcare professional before starting any diet, exercise, or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

Online Store & Orders

• Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence.
• Order Acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in the description or price of the product, or suspected fraud or unauthorized transactions.
  
• Pricing & Availability: All prices are in Australian Dollars (AUD) and include GST unless stated otherwise. Prices for our products are subject to change without notice.

Shipping, Delivery & Title

• Carrier: Orders are dispatched from our Australian facility and delivered via Australia Post or trusted local courier networks.
• Shipping Address: Please ensure your shipping address is accurate before finalizing your order. We are not responsible for delays or non-delivery resulting from incorrect delivery information.
• Title & Risk: Risk of loss and title for products purchased from this website pass to you upon delivery to the carrier.

The NP95 90-Day Money-Back Guarantee

This is our voluntary "NP95 Guarantee" designed to give you total peace of mind:

• The Window: You have 90 full days from the date of receipt to try NP95 risk-free.
• The Return Process: If you are not completely satisfied with your results, simply return all used and unused bottles/containers to our return address:
  Health Foundry Pty Ltd
  c/o NP95 Returns
  38 Ramsay Road
  Five Dock NSW 2046
• No-Hassle Refund: Upon receiving your return, we will process a full refund of your purchase price (excluding original shipping fees).
• Fair Use: To prevent abuse, the 90-day guarantee is limited to one claim per household or customer account unless explicitly authorized by customer support.
• Statutory Rights: This guarantee is provided in addition to your rights and remedies under Australian Consumer Law (ACL).

User Reviews & Feedback

If you submit product reviews, testimonials, or comments, you grant Health Foundry Pty Ltd a non-exclusive, royalty-free, perpetual right to use, reproduce, modify, and publish that content across our marketing channels. We reserve the right to remove any content that is unlawful, defamatory, or violates intellectual property.

Intellectual Property

All content, trademarks, logos, copy, images, and brand materials associated with NP95 and Health Foundry Pty Ltd are the exclusive property of Health Foundry Pty Ltd. You may not reproduce, duplicate, copy, sell, or exploit any portion of the site without express written permission from us.

Limitation of Liability & Consumer Rights

• Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
• Limitation: Subject to your rights under the ACL, Health Foundry Pty Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any legal disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of NSW.

Customer Support & Contact Details

Questions regarding these Terms & Conditions should be directed to our support team:

• Email: contact@healthfoundry.com.au
• Phone: 1800 979 763 (Toll-Free)
• Postal Address:
  Health Foundry Pty Ltd
  38 Ramsay Road
  Five Dock NSW 2046

Dispute Resolution & Governing Law

• Governing Law: These terms are governed by the laws of New South Wales, Australia.
• Resolution: We encourage resolving any disputes through direct communication with our team in the first instance. If a resolution cannot be reached, the matter will be referred to the courts of New South Wales.